Couriers are facing numerous challenges as the industry has rapidly grown and evolved over the past years, with higher demand than ever. Similarly, trends influenced by the Covid-19 pandemic have meant customers are leaving their homes less and less for everything from clothing shopping to even small errands.
GraphLI allows courier companies to manage and grow their capabilities with AI-enabled technology that does everything from delivery route optimization to behavior analytics on individual couriers, so the most packages get out and delivered in the most effective way possible. Meanwhile, real-time tracking and live chat keep customers updated and satisfied along the way.